Last Updated on October 25, 2024 9:51 am
Mountain Electric Cooperative Update- Hurricane Helene Restoration -October 25, 2024
Status for Mtn City service area:
Mountain City members should have power unless you have an isolated outage they are making repairs to. If you still do not have power, please report it at 423-727-1800.
Status of Newland:
We still have approximately 125 members without power in Newland service area. 70 members in this number are in the Meadows community that was severely damaged.
The outage restoration numbers are slowly decreasing due to each outage taking 3 hours or more to repair, to only get 1-2 members back on. It is a slow process, where most of the damage is severe and rough terrain.
We still have multiple service crews including outside contractors working in all areas on secondary lines and meter poles.
General area crews are working in Newland district
Crews are in the following areas: Calhoun Hollow, Altamont Acres, Buckeye Rd, and Booger Hollow. Crews are still setting meter poles in various areas and finding more each day that need replaced.
We have been instructed by Avery County inspectors office that each house in the Meadows at Land Harbor will have to be inspected before we can restore power. We have numerous primary and secondary boxes turned on their tops and every meter base in this area was flooded as well.
We still have a lot of damage to underground infrastructures, and it is very time consuming to repair.
General area crews are working in Roan Mtn district— All Roan Mountain members should have power d. If you still do not have power and you did not call to report it yesterday, please call the Roan Mountain office at 423-772-3521.
If you have a medical need (oxygen, dialysis or other medical conditions), please find a local emergency shelter. Electricity and essential needs are being supplied at these shelters.
Please call your local office first and see if they can assist you before leaving me a message. I know there are members without electricity still and can assure you we’re still working to get you restored. Crews are working as quickly as possible and want your power restored also. We are now on day 30 of restoring electricity to all members.
I also want to ask you please remember a lot of employees have damaged homes they have not been able to work on because they are working hard for you, our members. Crews are working as quickly as possible and want your power restored also.
Rodney Metcalf, General Manager
Mountain Electric Cooperative
O: 423.727.1810
Fax: 423.727.1822
rmetcalf@mountainelectric.com
