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Boil Water Advisory issued for Town of Boone – January 12, 2022

Last Updated on January 13, 2022 9:55 am

UPDATE from Town of Boone 9:52 am Thursday January 13, 2022:

The Town of Boone Public Works Department is pleased to announce that the boil advisory notice issued yesterday has now been lifted. Ricky L Miller Water Plant staff have completed the required testing throughout the water system and did not discover any safety concerns. It has now been verified that the Town water system is safe and no longer needs to be boiled.

As a reminder, the boil advisory notice was for precautionary purposes only due a water main break which created a pressure loss in the water system. Water Department staff repaired the leak late yesterday evening and conducted further testing procedures throughout this morning. Citizens can now use Town water for any and all purposes.

Water Customers may still experience some “banging” in the pipes or notice the water appears cloudy. This is due to air that entered the pipes and is no cause for alarm. What you see are actually many tiny air bubbles and this discoloration should clear up after the water runs for a few minutes.

We apologize for any inconvenience you experienced and assure you this Boil Advisory is unavoidable and required by North Carolina state law. We appreciate your understanding, and cooperation to this matter. Please feel free to contact us at (828) 268-6250 or (828) 268-6999 should you have any further questions, or require any assistance.


Wednesday January 12, 2022 – At approximately 3:00 am this morning the Town of Boone experienced a water main break along King Street in the vicinity of Earthfare. Currently, the highway has one traffic lane closed but it is anticipated to be reopened by 3:00 pm. Due to this break, a water system pressure loss occurred throughout the entire Town and due to this, a Boil Water Advisory is issued to the Town customers. We are advising all water consumers to boil all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or use bottled water. Vigorous boiling for one (1) minute should kill any disease-causing organisms that may be present in the water. This office is strongly urging the water consumers to conserve water whenever possible. This advisory remains in effect until further written notification is issued.

Water Customers may experience some “banging” in the pipes when water service is restored. This is due to air that has entered the pipes. It is no cause for alarm. Also, the water may appear cloudy. This is also caused by air in the pipes. What you see are actually many tiny air bubbles. This discoloration should clear up after the water runs for a few minutes.

We apologize for any inconvenience you experience and assure you this Boil Advisory is unavoidable. We appreciate your understanding, and cooperation to this matter. Please feel free to contact us at (828) 268-6250 or (828) 268-6999 should you have any further questions, or require any assistance.

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