People Invited to Comment on Assessment, Accreditation of Law Enforcement Agency

Last Updated on July 1, 2019 2:36 pm

RALEIGH – Starting in July, people will be able to comment on the assessment and pending accreditation of the law enforcement agency in the N.C. Division of Motor Vehicles.

On July 15, the Commission on Accreditation for Law Enforcement Agencies, or CALEA, will conduct an on-site assessment of the NCDMV’s License and Theft Bureau. The commission will examine all aspects of the bureau’s policy and procedures, management, operations and support services, and determine whether to reaccredit the License and Theft Bureau. The process is voluntary.

The License and Theft Bureau, which is based in Raleigh, employs more than 185 law enforcement agents who primarily investigate vehicle theft, title fraud, driver license and identity fraud and vehicle odometer fraud. 

“Becoming CALEA accredited ensures that our agency is following a professionally-recognized set of law enforcement standards that demonstrates to our citizens that they will receive the very best service possible,” said Col. Eric Copeland, director of the License and Theft Bureau.

As part of the assessment, agency personnel and members of the community are invited to offer comments at a public information session at 4 p.m. July 15. The session will be in the 2nd floor conference room of the NCDMV annex building at 1100 New Bern Ave., Raleigh. People unable to participate can provide verbal comments by calling 919-615-5910 from 1-3 p.m. July 15. Comments by phone or during the information session are limited to 10 minutes and must address the agency’s ability to comply with CALEA’s standards. People can also send written comments by email to or by mail to: Commission on Accreditation for Law Enforcement, Inc. (CALEA), 13575 Heathcote Boulevard, Suite 320 Gainesville, Virginia 20155.

CALEA accreditation lasts four years. During that time, the law enforcement agency must submit annual reports, and participate in annual, remote web-based assessments to ensure the agency is complying with the accreditation standards. A list of the titles of all standards are provided to the public on the CALEA website.  

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