Last Updated on January 12, 2026 3:36 pm
The N.C. Division of Motor Vehicles is continuing to implement its Examiner Staffing Plan, announced in November 2025, by expanding operating hours at four more part-time driver license offices in rural and underserved areas. These changes, effective today, aim to reduce wait times and bring essential services closer to home for North Carolinians.
The expansions include:
• Yanceyville (958 Fire Tower Road): Increasing from one day per month to three days per week (Monday, Wednesday, Friday), operating from 8 a.m. to 5 p.m., closed for lunch from 11:30 a.m. to 1 p.m.
• Pembroke (100 S. Union Chapel Road): Expanding from one day per week to five days per week, operating from 8 a.m. to 4 p.m., closed for lunch from noon to 1 p.m.
• Spruce Pine (12027 N.C. Highway 226): Increasing from two days per week to five days per week, operating from 8 a.m. to 5 p.m., closed for lunch from 11:30 a.m. to 1 p.m.
• Newland (301 Cranberry St): Expanding from three days per week to five days per week, operating from 8 a.m. to 5 p.m., closed for lunch from 11:30 a.m. to 1 p.m.
As previously announced, the Sparta office (115 Atwood St., Suite 508) has expanded from two days per week to five days per week as well.
These adjustments are part of a broader initiative to align staffing with customer demand, increase access in high-need areas, and improve overall service efficiency. The plan, based on data analysis of wait times and customer needs, includes staffing increases at 56 offices statewide and guarantees daily staffing at all service terminals in 19 high-demand locations.
“We’re committed to making driver license services more accessible and convenient for everyone, especially in rural communities where travel distances can be a barrier,” said NCDMV Commissioner Paul Tine.
NCDMV encourages customers to check office locations and hours at NCDMV.gov and to utilize online services for transactions such as license renewals, duplicates, and address changes to avoid in-person visits when possible.
Click here for more information about NCDMV’s new Strategic and Examiner Staffing plan.
