Last Updated on October 24, 2024 10:58 am
Mountain Electric Cooperative Update- Hurricane Helene Restoration -October 24, 2024
Status for Mtn City service area:
Mountain City members should have power unless you have an isolated outage they are making repairs to. If you still do not have power, please report it at 423-727-1800.
Status of Newland:
We currently have 125 members without power in Newland.
The outage restoration numbers are slowly decreasing due to each outage taking 3 hours or more to repair, to only get 1-2 members back on. It is a slow process, where most of the damage is severe and rough terrain.
We still have multiple service crews including outside contractors working in all areas on secondary lines and meter poles.
General area crews are working in Newland district
Crews are in the following areas: Crews are working on Ivey Heights Rd, Vale, Slippery Hill, Windy Hill, Watson Mtn, and Yellow Mtn.
Sections of Ivey Heights to Old Toe River will be out of power today while we pull wire for the new 3 phase lines.
We have multiple crews setting secondary and meter poles all over the system along with service crews repairing storm damaged services inspected by the county.
We still have a lot of damage to underground infrastructures, and it is very time consuming to repair.
General area crews are working in Roan Mtn district— All Roan Mountain members power has been restored. If you still do not have power and you did not call to report it yesterday, please call the Roan Mountain office at 423-772-3521.
If you have a medical need (oxygen, dialysis or other medical conditions), please find a local emergency shelter. Electricity and essential needs are being supplied at these shelters.
Please call your local office first and see if they can assist you before leaving me a message. I know there are members without electricity still and can assure you all the MEC crews and contractors are working. These individuals have worked 28 days straight. Crews are working as quickly as possible and want your power restored also.
I also want to ask you please remember a lot of employees have damage to their own homes they have not been able to attend to because they are working hard for you, our members. Crews are working as quickly as possible and want your power restored also.
Rodney Metcalf, General Manager
Mountain Electric Cooperative
O: 423.727.1810
Fax: 423.727.1822
rmetcalf@mountainelectric.com
