Last Updated on September 30, 2024 6:08 pm
A Boil Water Notice was issued on Friday September, 27th due to multiple water main breaks. Many areas of Boone have experienced low or no water pressure over the past 72-hours. Boone is working diligently to make necessary repairs and fully restore water service to our customers however, please note that service may be interrupted periodically as we continue this work.
Hunting Hills Lane, Whitener Drive, Eagle Drive, Horn in the West Drive, and Assembly Drive areas remain partially or fully without water and/or sanitary sewer services. Hunting Hills Lane and Whitner Drive Areas will not be restored for an extended period due to complete roadway washout which includes water and sewer lines however, the Town is developing plans to temporarily restore services as quickly as possible to each of these areas until permanent repairs can be made.
This event has been unprecedented in the Boone’s modern history. The combination of rapid flooding and high winds from Hurricane Helene created washouts and ground shifting that produced roadway failure, sinkholes, mudslides, and down trees all of which contributed to numerous water main breaks in the aforementioned areas of town as well as our emergency interconnection with the Town of Blowing Rock. Our water treatment plant is fully operational and water system storage capacity is restored however, the full extent of damage is still being assessed and evaluated and will continue. Please aid us by conserving water when possible, reporting service outages, damage or water leaks.
Town Staff have taken multiple water samples from many locations throughout our water system for testing all of which have retuned absent or negative for contamination. As of today September, 30th, 2024 at 2:30 PM, the boil water advisory has been lifted. It is safe to use water for human consumption directly from our system.
Thank you for your patience and cooperation during this difficult period and we respectfully request that continue as we work to make repairs.
